Empathy + Efficiency. We provide 1:1 personalized, compassionate support ensuring a quality experience every step of the way. Each caregiving situation is unique and services are personalized to based on needs. Our experienced Care Managers address and solve immediate issues, then help develop an actionable plan that fits your specific needs.
Next Step: ASTRID 360 - A measurement-based caregiver platform to access your action plan, team, responsibilities, and all information important to your caregiving journey.
Now: 1:1 personalized support through your concierge Care Manager connects you with trusted, vetted, and safe home care for your loved one – within 48 hours, often within the same day.
Next step: We'll ensure you have the right home health care or provide recommendations for community-based care for your long-term needs and we'll be by your side to make sure the care situation is a perfect fit.
Now: Our Financial Specialist will help you understand care costs and provide options on how to pay for it.
Next step: Cost is always the big unknown—what to spend now, and over time. We'll be transparent on how much money you're going to spend overtime plus on other care-related needs. Even better? We'll help you find solutions for paying for it!
Now: We help get all of your family engaged in caregiving where everyone has a role and agrees on the best path forward.
Next Step: We provide a collaborative hub for family members to openly discuss responsibilities and commit to tasks.
Coaching You Can USE: We provide personal coaching, expert tools, and teamwork training focused on family collaboration and the emotional side of getting and receiving care.
Now: We give you tools and a to-do list of the top five things to make the experience manageable.
Next step: Within ASTRID, our Care Coordination Platform, we set priorities, calendar events, and organize a communication and collaboration hub for data, the family, and the care team. This provides 24/7 access to anticipate what’s next using AI-powered turnkey measurement-based care.
Now: We suggest possible ways to make your loved one’s home safer, smarter, and more accessible.
Next step: Our technology integration partners can help you stay connected with a home technology plan that makes the home SMART and safe, so the care team knows what's going on 24/7 both near, and from afar.